Terms of Service | webdesigner.ph

Last updated: April 2026

1. Who we are

webdesigner.ph is operated by Palconit Digital Marketing Services, a Philippine sole proprietorship registered with the Department of Trade and Industry (DTI) and the Bureau of Internal Revenue (BIR). "We", "us", "our", and "webdesigner.ph" all refer to Palconit Digital Marketing Services.

2. Using this website

The published content on this website is provided for informational purposes. It is not legal, tax, or financial advice. The articles cite Philippine regulations (RA 8792, RA 10173, RA 7394, RA 8293, BIR regulations, the EOPT Act and RR 7-2024) for general context; for your specific situation, consult a qualified professional.

Pricing ranges published on /services, /pricing, and /care-plans are current as of the "Last updated" date above and may change. A quote we put in writing is binding; published ranges are not.

3. How engagements work

3.1 Your proposal is the contract

Every paid engagement begins with a written proposal that includes scope, timeline, payment schedule, and revision terms. Once you sign the proposal, it becomes the contract. If anything in the proposal conflicts with this page, the proposal wins.

3.2 Deposit and milestones

Default payment schedules:

Projects under ₱75,000: 50% deposit, 50% on launch.
Projects ₱75,000–₱200,000: 50% deposit, 50% on launch.
Projects over ₱200,000: 30% deposit, 40% at design approval, 30% on launch.

Work begins only after the deposit clears. Your proposal may adjust these defaults.

3.3 Revisions

A "revision round" is one consolidated batch of feedback, delivered within 3 business days of receiving the deliverable. Revision counts per phase are named in your proposal (typically 2 rounds on Starter, 3 on Business, 4 on Premium). We consolidate feedback on your end to keep rounds crisp; piecemeal feedback over multiple days may be treated as multiple rounds.

3.4 Timelines

Published timelines (e.g. "3–4 weeks for Starter") assume you meet the client-side commitments in the proposal: feedback within 3 business days of each deliverable, content and assets provided by agreed dates, decision-makers available for the discovery call and launch approval. If these slip, the timeline slips proportionally.

3.5 Performance commitment

We commit to Google Core Web Vitals in the "green" on p75 mobile at launch: LCP under 2.5s, CLS under 0.1, INP under 200ms, measured on a representative set of public pages on a 4G connection. See our full performance promise for the specific commitments and what may reasonably affect them (for example, client-provided large media, third-party scripts the client requests, or post-launch content additions outside our care plan).

3.6 Post-launch bug warranty

We fix, at no additional charge, defects in the work we delivered for a defined window after launch:

Starter: 30 days
Business: 60 days
Premium: 90 days

A "defect" means the site doesn't do what the signed scope says it should do. The warranty does not cover:

New functionality or design changes requested after launch
Breakage caused by content, plugins, themes, apps, or scripts added after launch by anyone other than us
Third-party service changes (payment gateway API updates, WordPress core updates applied outside a care plan, etc.)
Traffic spikes beyond the hosting tier you selected
Domain, DNS, or hosting-account issues you control

Ongoing maintenance that falls outside the bug warranty is covered by our care plans.

3.7 Intellectual property

Under RA 8293 (Intellectual Property Code of the Philippines), copyright in commissioned work defaults to the creator unless assigned. Our proposals include an explicit assignment: when the final invoice clears, full copyright in the custom design and code we produced for you transfers to you. We retain the right to reference the project (name, logo, screenshots, public URL) in our own marketing, unless the proposal says otherwise.

Third-party assets (premium themes, premium plugins, licensed fonts, stock imagery) remain under their original licenses. Where relevant, these are named in the proposal.

3.8 Cancellation

You may cancel an active project at any time. The deposit is non-refundable; work completed up to the cancellation point is invoiced pro-rata against the remaining milestones. Files produced up to that point are delivered to you within 14 days of final payment.

Care plans can be cancelled at any time with 30 days' written notice. No further billing occurs after the notice period. We export your site files and hand them back to you if requested.

4. Care plan specifics

Response-time SLAs are measured during Philippine business hours (Monday–Friday, 9am–6pm PHT, excluding Philippine national holidays):

Essential: 24 business hours (≈ 3 business days)
Growth: 12 business hours (≈ 1.5 business days)
Scale: 4 business hours, same-day when raised before 2pm PHT

Unused monthly content-update hours do not roll over. Extra time is billed at ₱2,200 per hour, in 15-minute increments.

5. Warranty disclaimer

Beyond the specific commitments above, the website and its content are provided "as is." We do not guarantee specific business outcomes: search rankings, conversion rates, revenue figures, lead volumes, or any similar metric depend on factors outside our control.

6. Limitation of liability

To the maximum extent permitted by Philippine law, our aggregate liability for any claim arising out of an engagement is capped at the fees you paid us for the specific project giving rise to the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages. Nothing in these terms limits liability for damages that cannot be excluded under Philippine law (e.g. fraud or wilful misconduct).

7. Governing law and disputes

These terms, and any engagement made under them, are governed by the laws of the Republic of the Philippines. Venue for any action lies exclusively with the proper courts of Metro Manila.

Before filing, both parties agree to attempt good-faith resolution directly, in writing, within 30 days of the dispute being raised. We prefer plain conversation over formal notices.

8. Tax and invoicing

We are BIR-registered and issue BIR-compliant invoices for every payment. If your organisation is required to withhold tax, provide BIR Form 2307 within the period your accountant requires and we'll acknowledge receipt.

9. Changes

We may update these terms. The "Last updated" date at the top of this page reflects the current version. Material changes to terms affecting existing engagements don't apply retroactively — your signed proposal locks in the terms in effect when you signed.

10. Contact

Questions about these terms:
Palconit Digital Marketing Services
Email: hello@webdesigner.ph
Phone: 09223399922