E-commerce ROI calculator for PH brands

How Philippine brands calculate ROI on e-commerce website investment today — payback period, lifetime value.

E-commerce website investment ROI depends on customer acquisition cost, repeat purchase rate, and average order value. Here’s a simple calculator framework:

ROI calculation

Annual contribution from website:

  • Total annual orders × Average order value = Total revenue
  • × Margin percentage = Gross profit
  • − Annual website cost (build amortized + care plan + payment fees) = Net contribution

Payback period: Build cost ÷ Monthly net contribution = Months to payback.

Example: ₱180K Business tier e-commerce build

  • Build: ₱180,000 amortized over 3 years = ₱5,000/month
  • Care plan: ₱7,500/month
  • Hosting and tools: ₱2,500/month
  • Payment processing 3.5%: variable
  • Total monthly cost: ~₱15,000–₱25,000

For payback in 12 months:

  • Need ₱15,000+ monthly profit attributable to the site
  • At 30% gross margin: ₱50,000+/month revenue from site

For payback in 6 months:

  • ₱30,000+ monthly profit
  • ₱100,000+/month revenue from site

When ROI works fastest

  • Existing offline business moving online (captures existing customer awareness)
  • Strong product-market fit already validated
  • Multi-channel marketing in place
  • High repeat purchase rates

When ROI takes longer

  • Brand-new business with no prior customer base
  • Highly competitive category requiring significant marketing
  • Single-purchase products without repeat purchase

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Frequently asked questions

When does an e-commerce website pay for itself?
Typically within 4–12 months for established businesses moving online, longer for brand-new e-commerce. Payback depends on customer acquisition channels, repeat purchase rate, and average order value.

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